Blog

Most people think of their job as continuous work. Folks who are committed to excellence, however, think of their work as continuous improvement. ONLY when our work is that of service -- making the world a better place -- does that continuous march toward excellence...

Ever work in an organization that felt like it was "stuck?" Some of the best leaders I know interdict this state of stuckedness by engaging in the following strategic moves: Make perfectly clear to all stakeholders -- internal and external -- WHY the organization...

Most of us have a license to drive vehicles. Virtually ALL vehicles have a transmission. What is a transmission (in simple terms)? It's the part of the vehicle that takes the power generated from the engine and transfers that power to the wheels. Only then does...

The best leaders I know pull a "switch" on the usual and customary conceptions of how leaders normally approach their work. They shift their behavior in some interesting "contradictory" ways: They seek to serve more than to be served. They purposefully listen more...

It is difficult to read an article these days that does not quote an "expert" or state something along the lines of "experts say." Experts have never been in short supply, and they have always disagreed. Always will. As one of my favorite mentors says, "Everyone has...

Life seems to have never moved so quickly. Our attention spans seem shorter, the news cycles are quicker, the information portals to which we have access spin like tops, our work tools appear to be on steroids. Good or bad or both, this warp-speed life is the reality...