Blog

Amplifiers

I am a pseudo-musician. Occasionally I use an amplifier during a musical performance. While I am not classically trained, nor is my voice superbly polished, the amplifier makes me sound better than I really am. What does that amplifier do? It allows me to project my...

Ready-gation

Impactful work is always complex. It's always difficult. And it's always too much! When we choose to do impactful work, we absolutely must do it as a team. What happens far too often is that the leader sees where the work and workflow should be going, but some (or...

Graticism

Over the years I've often heard leaders posit the strategy of pairing criticism (usually of employee performance) with doses of gratitude/praise. I think of it as "graticism." The best, and usually the smartest, team members I've worked with recognize this...

ListenLeverage

Attention spans seem shorter than ever. Droning on is one of the surest ways to lose our audience(s). The best communicators I know engage some very intentional strategies when they have opportunity to speak. They leverage: Connections -- Folks listen best when we are...

ContinuousBetterment

Most people think of their job as continuous work. Folks who are committed to excellence, however, think of their work as continuous improvement. ONLY when our work is that of service -- making the world a better place -- does that continuous march toward excellence...