Most organizational leaders have way too much to do. Too much paperwork, too much homework, too much putting out of fires, too much cleaning up of messes, too many meetings, too much "stuff." Often neglected are the powerful one-to-one engagements with folks on the...
Nelson Coulter
RecalcitranceRemediation
Resistors, slow-rollers, blockers all have well-earned reputations. They often bring organizational improvement to a standstill. But not always... All organizations have the Cadre of the Recalcitrant. So, how best do we navigate their resistance? Consider these...
TrustBusters
The best leaders I know work double-time to foster trust. They understand that magic occurs when there is a high level of trust among and between members of the organization. Those impactful leaders strive to be exemplars of behaviors that foster trust. Here are some...
MEchanic
The craft and process of betterment seeking is intensely personal. It starts with LEARNING and results in MEchanicing (aka fixing) the things in ourselves we think might "run" a little better. When we're tinkering on ourselves, we LEARN through multiple channels: By...
ExcellenceMissed
Of course it is! We fall short of Excellence for two primary reasons: 1) We weren't striving for Excellence in the first place. It's much safer to aim low, stay off the radar, caste blame, not care, give up. 2) We were striving for Excellence, which is a bold, worthy,...
UnreasonableHospitality
I recently read Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara (2022). WG is a high-end restauranteur in New York City. He and his team have garnered acclaim both in the U.S. and internationally. My top...
EnergyManagement
The best leaders I know are superb at managing energy (their own and that of the organization). Here are some of the daily disciplines they leverage: Relentless focus on the Vision and clarity of direction Continual thinking, dialogue, and action toward improvement...
Artful_Inquirers
The best leaders I know, in both personal life and professional, are masterful inquirers. At almost every encounter with members of the team, they find a way to ask questions that keep us focused both on the direction we're heading and the way we are spending our...
GoodRight
Doing good is harder than not. Adopting good habits is more difficult than the opposite. Choosing service over self-interest is an extremely onerous commitment. Creating ecologically sustainable systems is tougher than consumptive practice. Insisting on fairness and...
DisasterFoilers
We make thousands of decisions each day. The higher up the leadership ladder we reside, the number of decisions grows. Well-crafted policy and ethical judgment are key to making sound and consequential decisions. Those are foundational to efficacious day-to-day...
