Author: Nelson Coulter Pushing for improvement is a process, not an event. It involves adopting new habits AND abandoning old habits. The time-tested mantra of “Old habits die hard” has staying power because of its profound truth. It really doesn’t matter if we are at the top, middle, or bottom of the organizational power structure, we can all affect improvement. …

Author: Nelson Coulter Culture is the ultimate expression of our values. We default to the values of our dominant cultural affiliation UNLESS we choose values different from those. Important questions to ask ourselves and our teams as we examine whether or not our organizational culture is effectively manifesting our chosen values: How clearly have we articulated our fundamental guiding values? …

Author: Nelson Coulter Early in my career I pretended to be an athletic coach. One of the events I attempted to coach was the high jump. In the high jump (and the pole vault) there is what is called the “opening height.” That is the height at which the bar is initially set to start competition. Athletes must clear that …

Author: Nelson Coulter Birthdays are merely anniversaries of our arrival on this planet. That day may have been much-anticipated and dearly longed for. Maybe not. It might have gone just as expected and without complication. But then, perhaps not. It might have occurred with much fanfare and brouhaha. Or not. Whatever the circumstances, that day launched an inevitable turning of …